FAQ’s

Frequently Asked Questions

Customer Service

We offer a wide range of lighting products including chandeliers, pendant lights, wall sconces, floor lamps, table lamps, and outdoor lighting.
Yes, we provide customization options for many of our lighting fixtures. Please contact our customer service team for more details.

Our products are sourced from reputable manufacturers india, ensuring high quality and unique designs.

You can place an order directly through our website by adding items to your cart and following the checkout process. If you need assistance, our customer service team is here to help.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Changes or cancellations can be made within 24 hours of placing your order. Please contact customer service as soon as possible to make any adjustments.

Delivery times depend on your location and the shipping method chosen. Generally, domestic orders take 5-7 business days
Yes, once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

We offer a 7-day return policy on most products. Items must be returned in their original condition and packaging. Please refer to our Return Policy page for more details.

To initiate a return or exchange, please contact our customer service team with your order number and the reason for the return. We will provide you with instructions on how to proceed.

Some items may be subject to a restocking fee. This will be clearly stated in our Return Policy.

Yes, all our products come with a standard warranty that covers manufacturing defects. The duration of the warranty varies by product. Please check the product details for specific warranty information.

You can reach our customer service team via email at advanceengineers81@gmail.com or by phone at 1-800-123-4567.

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